What is Tabular View?
The Tabular View displays all tickets from a chosen Federation or Container based on the ticket type you select.
You can also use the Custom Tickets table to choose the ticket templates you want to work with.
The Tabular View is available under the Tickets tab within your teamspace.
Setting Up Tabular View
Navigate to the Tickets tab.
Selected your required Federation/ Container and Ticket Type.
Click View Table.
You will see a tabular layout containing ticket metadata such as Created at, Owner, Status, Safetibase level, and Safetibase treatment status.
You can adjust filters and update columns as needed.
How Do I Update Filters in Tabular View?
Filters Available
Filter | Input Type | Description |
Ticket Title | Dropdown and text box | Filter by ticket title. |
Ticket ID | Dropdown and text box | Filter by ticket ID. |
Owner | Dropdown and selection | Choose tickets owned (created) by selected users. |
Created at | Dropdown and date frame | Filter by creation date. |
Updated at | Dropdown and date frame | Filter by last updated date. |
Status | Dropdown | Filter by ticket status. |
Description | Dropdown and text box | Filter by ticket description. |
Incident Response Form Fields | Various | Filter any field from the Incident Response Form, including:
|
Safetibase Fields | Various | Filter using Safetibase metadata, including:
|
Once applied, your filters will appear on the left side of the screen, indicating which ones are active.
Page Navigation
You also have three additional selector categories at the top of the page:
Select Federation/ Container
Select Ticket Type
Group By
How to Add or Remove Columns
Click the cog icon top open the column configuration panel.
You will see a list of all possible metadata fields that can appear as columns.
Check the boxes for columns you want to display.
Uncheck the boxes for columns you want to remove.
Filtering Columns Directly in the Table
Within the Tabular View, you will see a filter icon next to each column name.
You can use this icon to filter the displayed results for that specific column only, giving you precise control over your data.
Viewing Ticket Details
If you click on a ticket row in the table, you will be taken to a detailed view of that ticket.
Creating a New Ticket
To create a new ticket, click New Ticket (top-right).
Once the details are filled as required, click Save ticket (bottom-right).
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